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Rocketium
Partnership performance report

Rocketium
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A real-world case for the company-pay model. 33.7 months and counting at Rocketium — therapists on-site twice a month, HR picks up a flat ₹8,000/day, and 4 in 5 employees show up to use it.

Window
Jul '23 → May '26
Pricing model
Company Pays
Scope. Company-pays bookings only. Numbers reflect a steady-state operation across a continuous 33.7-month relationship.
01 · The case in one page

Company-pay, twice a month.
80.7% of employees use it.

Why the company-pay model is worth enabling at your company — what we saw across 33.7 months at Rocketium.

4 out of 5 tried it
0.0%
92 of 114 onboarded employees booked at least one session — among the highest adoption we have ever measured.
Came back for more
0.0%
64 of the 88 ever-bookers booked 2+ times. Habit, not curiosity.
Sessions delivered
0
On-site over 33.7 months. No churn, no pause, no resigning.
Showed up & completed
0.0%
Only 8.6% cancellations — almost identical to Whatfix's employee-pay rate, despite zero out-of-pocket pressure.
Cost per onboarded employee
₹2,121
Total HR spend ÷ every employee with an account — 33 months in. Less than one therapy session at most clinics.
Cost per completed session
₹400
Concentration
54.6%
Power users (top 20% of bookers) drive over half the volume. The other 80% still came back regularly.
For HR, in one line: A flat, predictable monthly invoice. The vast majority of employees actually use it. Three years in, the cost-per-onboarded-employee is ₹2,121 — about what one outside-clinic session costs.
02 · How we got here

From a launch test in '23
to a 3-year habit in '26.

The Rocketium relationship has had three distinct chapters. Nothing about the model changed — only the volume.

Launch · Company-pay from day one

₹8,000/day flat. Employees pay nothing.

₹8,000 per on-site day
Mix of 15 & 20-min sessions on offer
Pure benefit framing — no transaction friction
33 sessions in the first month, 27 active employees out of the gate.
Habit · Steady-state demand emerged

Bookings flattened around 20-30/month.

~9 of 10 slots claimed per event day
69.8% chose the 20-min option
20-min sessions dominated when price is irrelevant
Validates the "give them the proper version, they'll use it" thesis.
Maturity · Three years in, still humming

92 employees, 553 sessions, no churn.

40 sessions in Mar 2026 alone
Predictable budget, compounding adoption
The "set it up once, it just keeps working" model in action.
No discounts. No price reveal. Employees never see a price, so there is no funnel to optimise. The slot opens, they book it. That is the whole flow.
03 · Adoption

80.7% of employees used it.
Most booked the first chance they got.

A free, on-site benefit fails when nobody shows up. At Rocketium, four in five did — and 60% of them booked their very first eligible slot.

Of all onboarded employees tried it
0.0%
92 out of 114 onboarded employees booked at least one session over 33.7 months — among the strongest adoption we've ever measured.
Booked the first chance they got
0.0%
55 of the 92 ever-bookers booked their very first eligible slot. No nudge campaigns, no comms — just visibility.

Demand stayed steady for 33 months and counting

How many distinct employees booked each month, and how many sessions they took. The flat months are the new joiners catching up — the peak months are launches & post-leave clusters.

Jul 2023
Booked27Sessions33
Aug 2023
Booked15Sessions24
Sep 2023
Booked20Sessions30
Oct 2023
Booked22Sessions29
Feb 2024
Booked20Sessions27
Mar 2024
Booked13Sessions13
Apr 2024
Booked22Sessions27
May 2024
Booked24Sessions27
Jun 2024
Booked16Sessions16
Jul 2024
Booked15Sessions15
Aug 2024
Booked21Sessions29
Sep 2024
Booked21Sessions27
Nov 2024
Booked13Sessions13
Dec 2024
Booked23Sessions32
Feb 2025
Booked12Sessions12
Mar 2025
Booked21Sessions25
Apr 2025
Booked15Sessions15
May 2025
Booked15Sessions15
Jun 2025
Booked15Sessions15
Jul 2025
Booked16Sessions16
Sep 2025
Booked13Sessions13
Nov 2025
Booked13Sessions13
Jan 2026
Booked13Sessions13
Feb 2026
Booked11Sessions11
Mar 2026
Booked21Sessions40
Apr 2026
Booked9Sessions10
May 2026
Booked13Sessions13
04 · Demand outpaced supply

85.1% of every slot we offered
was claimed by an employee.

Most company-pay programs end up with empty seats and wasted spend. Rocketium has the opposite problem — therapist hours run out before employee interest does.

Sessions offered
Slots opened by therapists on-site
650
Sessions booked
Booked by employees (incl. cancelled)
605
Sessions completed
Actually delivered, on-site
553
85.1%
of offered slots were claimed.
Even though employees pay nothing — they show up anyway.
What this means for you. Only 97 of 650 offered slots went unbooked over 33.7 months. The wellness program isn't sitting idle — it's the constraint.

Status mix on in-scope bookings

91.4%
  • Booked & completed553 · 91.4%
  • Cancelled52 · 8.6%
Cancellation rate is 8.6% — almost identical to our employee-pay benchmark, despite zero out-of-pocket pressure. The program is doing the work, not the pricing model.
05 · They keep coming back

6.28 sessions per engaged employee.
20% became 10-session regulars.

The cleanest signal that a benefit is working is repeat use. At Rocketium, 7 in 10 returning bookers came back at least once — and 1 in 5 made it a regular habit.

Repeat bookers
0.0%
64 of 88 ever-bookers booked 2+ sessions. Almost double Whatfix's employee-pay rate.
Avg sessions per engaged employee
0.0
Across all 88 employees who ever booked. The long-tail mean is meaningfully higher than Whatfix's 2.23.
10+ sessions
0
20.5% became serious regulars. These employees built it into their fortnightly routine.

How many sessions did each employee take?

Distribution across the 88 employees who booked at least once. The right-side tail is what mature company-pay retention looks like.

1 session
24 · 27.3%
2-3 sessions
19 · 21.6%
4-5 sessions
10 · 11.4%
6-9 sessions
17 · 19.3%
10+ sessions
18 · 20.5%
Why this matters for you. A company-pay program is only valuable if employees use it more than once. 1-in-5 employees taking 10+ sessions over three years means the spend is producing a real habit — not a novelty.
06 · The pitch in one stat

₹2,121 per onboarded employee.
33 months in.

The company-pay model only works if the spend is predictable and the per-employee economics get better over time. Both happened at Rocketium.

54.6%
  • Top 20% of bookers302 · 54.6%
  • Remaining 80%251 · 45.4%
Concentration is healthy. The top 17 bookers (1 in 5) drove 54.6% of the sessions. The remaining 71 still showed up — they booked 251 sessions between them, well above the 1-and-done range we see at other programs. The spend isn't hostage to a tiny elite group.
Cost per completed session
₹400
Cost per engaged employee
₹2,772
Total spend ÷ employees who used the benefit. The denominator that actually matters.
Cost per onboarded employee
₹2,121
The raw ROI denominator. Compounds down over time as new joiners onboard.
Predictable

Flat ₹8,000/day rate. HR knows the maximum monthly invoice the moment they pick the days.

No overhead

No PG fees, no reconciliations, no per-employee billing tables. One invoice, one therapist visit.

Compounds

33 months in, the per-onboarded-employee cost is ~₹2,121 — and falling, because new joiners keep being onboarded.

For finance, in one line: The maximum monthly invoice is fixed at the moment you pick the on-site days. There's no per-employee billing, no reconciliation overhead, and the unit cost falls every quarter as more employees onboard.
07 · Reliable & consistent

20 minutes is the
Rocketium default.

When employees aren't paying per-minute, they pick the proper version — 7 out of 10 chose the 20-minute reset. Same two therapists for three years, 91.4% completion.

Duration mix

70%
  • 15-minute session183 · 30.2%
  • 20-minute session419 · 69.8%

Completion mix

91.4%
  • Booked & completed553 · 91.4%
  • Cancelled52 · 8.6%

Top therapists by sessions delivered

Vinay
457
Lavanya
96
What this means for you. Same two therapists for three years. No rotating strangers. 91.4% of bookings completed. The program runs without HR having to babysit it.
08 · Sustained, not seasonal

33 months of continuous demand,
3 calendar years.

Booked sessions in sage, cancellations in coral. The dips are months without therapist visits, the spikes are post-leave catch-ups. The line never broke — three full years.

BookedCancelled
Jul 2023
33 booked · 8 cancelled
Aug 2023
24 booked · 2 cancelled
Sep 2023
30 booked · 1 cancelled
Oct 2023
29 booked · 4 cancelled
Feb 2024
27 booked · 1 cancelled
Mar 2024
13 booked · 0 cancelled
Apr 2024
27 booked · 0 cancelled
May 2024
27 booked · 0 cancelled
Jun 2024
16 booked · 0 cancelled
Jul 2024
15 booked · 0 cancelled
Aug 2024
29 booked · 1 cancelled
Sep 2024
27 booked · 3 cancelled
Nov 2024
13 booked · 2 cancelled
Dec 2024
32 booked · 4 cancelled
Feb 2025
12 booked · 2 cancelled
Mar 2025
25 booked · 3 cancelled
Apr 2025
15 booked · 3 cancelled
May 2025
15 booked · 2 cancelled
Jun 2025
15 booked · 0 cancelled
Jul 2025
16 booked · 1 cancelled
Sep 2025
13 booked · 1 cancelled
Nov 2025
13 booked · 1 cancelled
Jan 2026
13 booked · 0 cancelled
Feb 2026
11 booked · 1 cancelled
Mar 2026
40 booked · 6 cancelled
Apr 2026
10 booked · 3 cancelled
May 2026
13 booked · 3 cancelled
Why this is safe to enable at your company

Three reasons it works,
independently of any one company.

Predictable cost
Flat ₹8,000/day. HR knows the maximum monthly invoice the moment they pick the on-site days.
Real adoption
4 in 5 employees use it. Top 20% drive 55% of sessions; the other 80% still keep coming.
Reliable delivery
Same 2 therapists, 91.4% completion, 33 continuous months — no churn, no babysitting.
Next case study

See what happens when employees pay themselves.

Same therapists, opposite payment model. 17 months at Whatfix, ₹0 from HR — and the bookings still kept coming.

Read the Employee-Pay story
Employee-Pay
Whatfix
96%
paid out of pocket
A real partnership · production data